Frequently Asked Questions - Text Banking

It’s a convenient, secure way to access your Credit Union of Colorado account by text messages.

 

Function

Command

Description

List of commands

CUOFCO HELP

To get the list of text commands

History of Transactions

CUOFCO HIST

To get the transaction history for your default account.

Account Balance

 

CUOFCO BAL

To get the balance of your default account.

 

All Account Balance

CUOFCO BAL ALL

 

To get the balance of all your accounts.

 

Deactivate

CUOFCO STOP

To deactivate text banking service.

 

Very. Text banking does not provide the account number or your personal information through text. Information is sent only to the number(s) that you have registered and verified.

Register through our mobile app. To unsubscribe, you can text CUOFCO STOP to 28640.

No. After registering and verifying your mobile number, you can begin using Text Banking.

There is no charge for set-up or use. Text rates may apply, so check with your carrier service.

All major cell phone providers do.

Yes, if the plan includes text messages.

No. We display the type of account.

Responses are usually sent within a few seconds.

This feature isn’t available for text banking. However, you can register for eAlerts in Digital Banking.

No. Only one account can be registered per device. If you want to get the balances of other accounts, you can do that through mobile banking, online banking, in a branch, or by calling 800-444-4816.

Yes. Information can be updated in your Digital Banking settings.

Phone numbers can be removed and/or updated in your Digital Banking account. Simply login via your desktop or mobile device. Or call 800-444-4816 to have the phone number removed.

No. Texts are one way to you; no one monitors texts on the Credit Union of Colorado side.