Frequently Asked Questions - Logging In

You can use the same username on your account in the new digital banking.  We will require a new password for all accounts due to the increased security of the new system. All of your memberships will be available from a single login. 

Note: Business accounts will have a separate login.

Once you are enrolled, fingerprint and face ID will be available depending on your device. The new platform will automatically identify the type of device you are using to log in and will present the correct options.

Yes. Joint account holders will need to create their own username and password to login to the new digital banking platform.

You will need to create new security questions and answers as part of account set up in digital banking.

You can easily enroll from our home page. Simply click the “Enroll Now” button. You will need to provide your date of birth, social security number and membership number.

If you haven't accessed your account for over 12 months, you will need to contact a member advocate to enroll in the new digital banking.