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Frequently Asked Questions - Account Settings

No. Your membership number and account numbers will remain the same. If your full membership number is 1080000123456, you will enter 123456 when enrolling in Digital Banking. If you do not know your account number, it can be found on the bottom of your checks or you can call 1-800-444-4816 for help.

Account Transaction Alerts and Balance Alerts will automatically transfer to the new system. The alert configuration in the new digital banking has a different, set of options, so we recommend reviewing the new settings in the system.

No. Bill Pay and your recurring transfers have been automatically converted to Digital Banking. A mobile phone number must be present on your account and 'cookies' must be enabled for Bill Pay to link properly. Joint account holders now have access to Bill Pay if they are listed as a joint member on all accounts.

Your previous Account Transaction Alerts and Balance Alerts will automatically transfer to Digital Banking. The alert configuration in Digital Banking has a different set of options, so we recommend reviewing the new settings in the system.

View the video below to learn how to set up recurring transfers to other Credit Union of Colorado members.

 

View the video below to learn how to set up recurring transfers within your account.

Frequently Asked Questions - Account Settings | Credit Union of Colorado

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