Frequently Asked Questions - Account Settings

No. Your membership number and account numbers will remain the same.

Account Transaction Alerts and Balance Alerts will automatically transfer to the new system. The alert configuration in the new digital banking has a different, set of options, so we recommend reviewing the new settings in the system.

No. Bill Pay and your recurring transfers will be automatically converted to the new system.

You can download your transaction history by logging into the existing Online Banking platform and selecting an account from the Account Summary page. Once you are in the Transaction History page for the account, select the Options link. From here you can download your transactions as a .csv file.

Download transaction history

 

 

 

You can expect to see the following in your account profile within Digital Banking:

  • Transaction History
  • E-Statements
  • Email Addresses and Phone Numbers Associated with Account
  • Account Transaction Alerts and Balance Alerts
  • Loan Payment History

Quicken and Quickbooks downloads will be available on March 19th.