Protecting your accounts online

Online Security is a top priority for us.  We take many precautions to protect your account information when you bank with us.  The following measures are in place to guard your accounts.

Website

Our website and online account access are protected using Secure Socket Layer (SSL) encryption. These security measures are in place so that you can be sure that the website is authentic and protected.

Online Banking

Online Banking access requires a multi-factor authentication process which uses a combination of a username, password, and security phrase/image and challenge questions to protect your account. Passwords must be case sensitive, not the same as your account number or username, between 8 and 20 characters long, must contain at least 1 number, must contain only letters and numbers and these special characters ~!@#$%^&?*+=.  Sound complicated?  It is, and it’s exactly what is needed to secure your accounts!

Secure Email

All email you send to the Credit Union of Colorado via our online banking platform is sent securely, protecting your sensitive personal information. When you send us a question, we respond securely — within the secure email section of online banking.  We use this secure email process whenever we send messages containing sensitive information.   

Personal Privacy

The Credit Union of Colorado will never ask you for personal information including any account information or social security number via unsecure email. The Credit Union will also never initiate a call to you asking that you provide any personal information. Click to view our privacy policy.

CUofCO Cards Device Administrator Permissions

In order to protect the safety of your information and the integrity of your financial data, The CUofCO Cards application will request additional permissions from your device and the Android operating system, including the permission associated with “Device Administration.” These permissions grant the application the ability to check for the correct enforcement of a security PIN or pattern, and ensures that your device has the necessary safeguards required to protect the embedded mobile wallet functionality and contactless payment capabilities. While highly recommended, granting this permission is optional and can be disabled by the user at any time. Please note, however, that if this permission is not granted, your ability to use certain features within the application might be affected.