At Credit Union of Colorado, your digital safety matters. We take precautions to protect your account information for your online and mobile banking experience.
Website
Our website and online account access are protected using Secure Socket Layer (SSL) encryption. These security measures are in place to ensure the website is authentic and protected.
Digital Banking
Multi-Factor Authentication
To keep your accounts safe, Credit Union of Colorado requires a multi-factor authentication process. When a sign-in attempt comes from a new or unfamiliar device, you may be asked to verify your identity before gaining access to your account.
Is your password secure? Here are a few tips to follow for creating a password:
- Must be case sensitive
- Not the same as your account number/username
- Between 8-20 characters long
- Must contain at least 1 number
- Must contain only letters, numbers, and special characters such as ~!@#$%^&?*+=
Advanced Device Security
Give your account an extra layer of protection by allowing you to designate trusted mobile devices. This helps keep your account secure by ensuring access to only the devices you control. Get notified if someone tries to access your account from an unrecognized device, which safeguards your account, even if your password may be compromised. Read our blog about Advanced Device Security and how to enroll in digital banking.
Secure Email
All email you send to Credit Union of Colorado through our online banking platform is sent securely, protecting your sensitive personal information. When you send us a question, we respond securely — within the secure email section of online banking. We use this secure email process whenever we send messages containing sensitive information.
Personal Privacy
Credit Union of Colorado will never ask you for personal information, including any account information or social security number, via unsecure email. We will also never initiate a call to you asking that you provide any personal information. View our privacy policy.
