Contact Us

Member Service Contact Center Information

All Locations: 800-444-4816 (TTY: 711)
Denver Metro Area:  303-832-4816
Northern Colorado: 970-353-4819
Southern Colorado: 719-542-4816
Western Slope: 970-242-4816

Member Advocates are available:

Monday-Friday 7:30am - 6:00pm
Saturday 9am - 1pm

Our Routing Number: 302075128

Online Contact 

Contact Form

To send secure email messages or chat, please log in to Online Banking. Please be advised this form is not secure. Sensitive information – account numbers, PINs, social security numbers – should never be included in such correspondence.

The Credit Union will not contact you via email or text about the status of your Credit Union accounts; if you suspect fraud, contact us immediately via secure email through Online Banking, phone, or by visiting a branch office.

Emergency Contacts

Lost or Stolen VISA Chip Card:

If you have a lost or stolen VISA Chip card, call 1-855-477-1139.

Digital Payments questions, call 1-855-477-1139. 

Lost or Stolen Checkbook: 

Contact the Credit Union at 1-800-444-4816.


Hours of Operation

Schedule an appointment

Colorado Springs, Cañon City, Grand Junction, Greeley & Pueblo:
Lobby Hours:
9am – 5pm (M-F)
9am – 1pm (Sat)  

Drive-Up Hours:
8:30am – 5:30pm (M-F)
9am – 1pm (Sat) 

Fort Collins & Thornton:
Lobby & Drive-Up Hours:
9am – 5:30pm (M-F)
9am – 1pm (Sat)  

Arvada, Aurora, Bear Valley, Golden, Lakewood & Southeast Denver:
Lobby Hours:
9am – 5:30pm (M-F) 
9am – 1pm (Sat) 

Central Denver:
Lobby Hours: 
8am – 5pm (M-F) 
9am – 1pm (Sat)

Lobby Hours:
9am - 5pm (M-F)
9am - 1pm (Sat)

Drive-Up Hours:
8:30am - 5pm (M-F)
9am - 1pm (Sat)

For a list of services by branch click here.