Member Service Contact Center Information
All Locations: 800-444-4816 (TTY: 711)
Denver Metro Area: 303-832-4816
Northern Colorado: 970-353-4819
Southern Colorado: 719-542-4816
Western Slope: 970-242-4816
Member Advocates are available:
Monday-Friday 7:30am - 6:00pm
Saturday 9am - 1pm
Our Routing Number: 302075128
Chat
For secure chat, please log in to Online Banking. Please be advised this feature is not secure. Sensitive information – account numbers, PINs, social security numbers – should never be included in such correspondence.
Member Advocates are available to chat:
Monday-Friday 8:00am - 5:30pm
Saturday 9am - 12:30pm
To send secure email messages, please log in to Online Banking. Please be advised this form is not secure. Sensitive information – account numbers, PINs, social security numbers – should never be included in such correspondence.
The Credit Union will not contact you via email or text about the status of your Credit Union accounts; if you suspect fraud, contact us immediately via secure email through Online Banking, phone, or by visiting a branch office.
Emergency Contacts
Lost or Stolen VISA Chip Card:
If you have a lost or stolen VISA Chip card, call 1-855-477-1139.
Digital Payments questions, call 1-855-477-1139.
Lost or Stolen Checkbook:
Contact the Credit Union at 1-800-444-4816.
Hours of Operation
Colorado Springs, Cañon City, Grand Junction, Greeley & Pueblo:
Lobby Hours:
9am – 5pm (M-F)
9am – 1pm (Sat)
Drive-Up Hours:
8:30am – 5:30pm (M-F)
9am – 1pm (Sat)
Fort Collins & Thornton:
Lobby & Drive-Up Hours:
9am – 5:30pm (M-F)
9am – 1pm (Sat)
Arvada, Aurora, Bear Valley, Golden, Lakewood & Southeast Denver:
Lobby Hours:
9am – 5:30pm (M-F)
9am – 1pm (Sat)
Central Denver:
Lobby Hours:
8am – 5pm (M-F)
9am – 1pm (Sat)
Parker:
Lobby Hours:
9am - 5pm (M-F)
9am - 1pm (Sat)
Drive-Up Hours:
8:30am - 5pm (M-F)
9am - 1pm (Sat)
For a list of services by branch click here.