Contact Us

Member Service Contact Center Information

All Locations: 800-444-4816 (TTY: 711)
Denver Metro Area:  303-832-4816
Northern Colorado: 970-353-4819
Southern Colorado: 719-542-4816
Western Slope: 970-242-4816

Member Advocates are available:

Monday-Friday 7:30am - 6:00pm
Saturday 9am - 1pm

Our Routing and Transit Number: 302075128

Online Contact 

Online chat unavailable

Contact Form

To send secure email messages or chat, please log in to Online Banking. Please be advised this form is not secure. Sensitive information – account numbers, PINs, social security numbers – should never be included in such correspondence.

The Credit Union will not contact you via email or text about the status of your Credit Union accounts; if you suspect fraud, contact us immediately via secure email through Online Banking, phone, or by visiting a branch office.

Emergency Contacts

Lost or Stolen VISA Chip Card:

If you have a lost or stolen VISA Chip card, call 1-855-477-1139.

Digital Payments questions, call 1-855-477-1139. 

Lost or Stolen Checkbook: 

Contact the Credit Union at 1-800-444-4816.

 

Hours of Operation

Schedule an appointment

Colorado Springs, Cañon City, Grand Junction, Greeley & Pueblo:
Lobby Hours:
9am – 5pm (M-F)
9am – 1pm (Sat)  

Drive-Up Hours:
8:30am – 5:30pm (M-F)
9am – 1pm (Sat) 

Fort Collins & Thornton:
Lobby & Drive-Up Hours:
9am – 5:30pm (M-F)
9am – 1pm (Sat)  

Arvada, Aurora, Bear Valley, Golden, Lakewood & Southeast Denver:
Lobby Hours:
9am – 5:30pm (M-F) 
9am – 1pm (Sat) 

Central Denver:
Lobby Hours: 
8am – 5pm (M-F) 
9am – 1pm (Sat)

Parker:
Lobby Hours:
9am - 5pm (M-F)
9am - 1pm (Sat)

Drive-Up Hours:
8:30am - 5pm (M-F)
9am - 1pm (Sat)

For a list of services by branch click here.