How do I set up an external account to make a loan payment?
To schedule recurring payments to a first mortgage loan using an external account, please complete the following steps.
Go to Accounts Tab, and click the first mortgage account to be routed to the mortgage servicing portal. If needed, agree to allow pop-ups for this window to appear.
Click on the three lines in the top right corner and click "Payment Options" under the Payments dropdown.
Select "Set up Auto Pay/Recurring Draft," and then click, "Continue."
Read through the Authorization for Recurring Payments and click, "Approve."
Enter the account type, routing number, account number, and the amount to pay. Click "Next" to confirm.
Review and click "Submit."
To schedule a one-time-payment for a first mortgage loan from an external account, member advocates are available through the chat feature on our website (click the green bubble on lower right corner of your screen) or by calling 1-800-444-4816 during normal business hours.