Visa® Emergency Cash Disbursement Benefit


Through the Visa Customer Service Center (1 (800) 847-2911), Visa provides emergency services 24 hours a day to Visa cardholders worldwide. Cardholders can call the network of collect-call telephone numbers and request emergency services related to their Visa cards.

You can call us using a worldwide network of toll-free telephone numbers and obtain emergency services related to your card.


Important benefit information

  • The emergency cash disbursement service provides you with cash if your card is lost or stolen, while the cardholder is in their home country or traveling abroad.*

*Does not apply to Cuba, Syria, Sudan, Iran, North Korea, Crimea, and other OFAC-listed countries.