Support
How do I add a new external account through the mobile app?
To add a new external account when logged into digital banking on the mobile app, please complete the following steps.
- Within the Pay/Transfer tab, select Account Management under Manage.
- Select Add Person or Business.
- Enter the Name of Person or Business for the external account and select Next.
- Select Add Account.
- Under Payment Type, choose External Account.
- If you are adding your own external account, select Yes, I know my credentials, and then choose Proceed.
- Select your financial institution. Use the search bar if needed.
- Once you select your financial institution, log in with your credentials to verify your account.
- If you do not know your credentials or you are adding another person or business, select No, I do not know my credentials, and complete the required fields.
- If you don't know your financial institution's routing number, select Search for a Financial Institution under the routing number field.
- If you want to allow transfers from this account, check the Allow transfers from this account option.
- Select Add Account.
To complete verification of your new external account, you will need to have Advanced Device Security enabled.
Not finding what you're looking for?