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How do I add a new external account through the mobile app?

To add a new external account when logged into digital banking on the mobile app, please complete the following steps. 

  • Within the Pay/Transfer tab, select Account Management under Manage.
  • Select Add Person or Business.
  • Enter the Name of Person or Business for the external account and select Next.
  • Select Add Account.
  • Under Payment Type, choose External Account.
  • If you are adding your own external account, select Yes, I know my credentials, and then choose Proceed.
    • Select your financial institution. Use the search bar if needed.
    • Once you select your financial institution, log in with your credentials to verify your account.
  • If you do not know your credentials or you are adding another person or business, select No, I do not know my credentials, and complete the required fields.
    • If you don't know your financial institution's routing number, select Search for a Financial Institution under the routing number field.
  • If you want to allow transfers from this account, check the Allow transfers from this account option.
  • Select Add Account.

To complete verification of your new external account, you will need to have Advanced Device Security enabled.