Financial Hardship Assistance

We understand that our members may occasionally suffer financial hardships. If your financial situation has changed and you’re finding it difficult to pay your loan on time, we may be able to help.

If you have an auto, credit card, or personal loan with us, we may be able to lower your payments by extending the maturity date of your loan, combining your loans, or restructuring other terms of the loan. A few simple changes could help you avoid bankruptcy and keep your credit rating.

If you have a mortgage or home equity loan with us, it’s important to consider all of your options before risking the possible loss of your home to foreclosure. There are several solutions available to you:

  • Temporary Payment Reduction
  • Hardship Refinance
  • Loan Modification
  • Pre-Foreclosure Sale (“Short Sale”)

Give us a call at 800-444-4816 or 303-832-4816 and ask for the Member Solutions Department. We have specially trained representatives who are experts at designing plans to help ease your financial hardship and lead you on the road to recovery.