Why was I charged a fee on my Biz Checking Plus account?
Your account received a fee as any business account with a Biz Plus checking account must maintain a daily aggregate balance of at least $5,000.
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Why isn’t my business Digital Banking login working?
Effective November 18, 2025, all business account holders will be required to use their personal Digital Banking credentials to access associated accounts.
Why did the name of my checking account change?
Your account name may have changed from Business Checking to Biz Plus Checking when your account was upgraded. This change reflects enhanced features available to business members, including access to a specialized online banking platform.
Do you have Safe Deposit Boxes?
Yes, multiple branches have Safe Deposit Boxes.
Why is Quickbooks/Quicken no longer integrated with my Digital Banking access?
We've upgraded how digital banking connects to QuickBooks and Quicken to make the process more streamlined for your business.
To help everything run smoothly, you'll need to disconnect and reconnect your business account.
I created a login or my secondary user login was created for me, but I do not see my business accounts. What should I do?
If your business accounts are not showing, log out and log back in. Occasionally, it can take a moment for new accounts to sync, and signing out and back in helps complete that process.
Where can I get financial counseling service?
As a valued member of Credit Union of Colorado, we offer a complimentary consultation with GreenPath, and any additional services or fees will be disclosed at the time of the consultation.
How do I transfer money from my Credit Union of Colorado account to another financial institution?
Easily send or receive money using your desktop or mobile device utilizing External Transfers.
- Transfer funds between your Credit Union accounts and accounts held at a different financial institution.
- Send or receive money from friends or family members, just by knowing their cell phone number or email address.
To add a new Person or Business see How do I add a new external account?
How do I unlock my Digital Banking account or reset my forgotten user ID or password?
View steps to learn how to unlock your account or reset your forgotten user ID or password on our mobile app and within digital banking.
How can I set up an Account Alert in Digital Banking?
Account alerts are a great way to keep tabs on your account balances.
Using our mobile app
- Select the Menu, then select Alert Settings
- Choose the type of alert that you would like to set, including Account Specific Alerts and Do-Not-Disturb.
- Under the alert type you would like to set, select Add to add a new alert.
- Configure the alert settings, then select Save.
- After you have set and saved your alert, you have the option to edit or remove the alert from the same menu.
- Under Alert Settings, select Alert Preferences to review and update your settings for Push Notifications, SMS Alerts, and Email alerts. Select Save to save any changes.
Using a web browser
- Under related links, select Alert Settings or select More, then select Alert Settings.
- Use the Alert Preferences tab to review and update your settings for Push Notifications, SMS Alerts, and Email alerts. You will see a confirmation message for any changes that are made on this screen.
- Use the tabs to navigate to the type of alert that you would like to set, including Do-Not-Disturb and Account-specific alerts.
- Under the alert type you would like to set, select Add a new Alert.
- Configure the alert settings, then select Save.
- After you have set and saved your alert, you have the option to edit or remove the alert from the same menu.