How can authorized signers access digital banking for my business?
Authorized signers will need to be granted access as a secondary user.
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Why don't all my accounts show on one page?
Our upgraded Biz Checking Plus Digital Banking experience includes access to a specialized platform with enhanced features, such as the ability to add secondary users like bookkeepers and accountants to your online banking.
Why was I charged a fee on my Biz Checking Plus account?
Your account received a fee as any business account with a Biz Plus checking account must maintain a daily aggregate balance of at least $5,000.
Why isn’t my business Digital Banking login working?
Effective November 18, 2025, all business account holders will be required to use their personal Digital Banking credentials to access associated accounts.
Why did the name of my checking account change?
Your account name may have changed from Business Checking to Biz Plus Checking when your account was upgraded. This change reflects enhanced features available to business members, including access to a specialized online banking platform.
Do you have Safe Deposit Boxes?
Yes, multiple branches have Safe Deposit Boxes.
Why is Quickbooks/Quicken no longer integrated with my Digital Banking access?
We've upgraded how digital banking connects to QuickBooks and Quicken to make the process more streamlined for your business.
To help everything run smoothly, you'll need to disconnect and reconnect your business account.
I created a login or my secondary user login was created for me, but I do not see my business accounts. What should I do?
If your business accounts are not showing, log out and log back in. Occasionally, it can take a moment for new accounts to sync, and signing out and back in helps complete that process.
How do I edit/manage my external accounts?
View steps to learn how to manage your external accounts on our mobile app and within digital banking.
Can I deposit a check using my phone?
Yes, you can deposit checks using our mobile app.