Support

How and when does a company or person receive my payment?

We send payments electronically whenever possible. We send electronic payments to thousands of companies across the U.S. every day.

If the company or person cannot receive electronic payments, we print a check and mail it to the address you provide. The check contains the following info:

  • Your name and address
  • The company or person's name and your account number with them, if available
  • The payment amount
  • The delivery date
  • If you added a memo to your payment, the info is printed on the memo line of the check.

If the company or person you're paying can receive electronic payments, the money is typically delivered in one to three business days. If the company or person you're paying cannot receive payments electronically, we mail them a paper check. This process typically takes three to five business days.