Support

How do I add a new external account on my desktop?

To add a new external account when logged into digital banking on your desktop, please complete the following steps. 

  • Within the Pay/Transfer tab, go to Manage and select Add a new account.
  • Enter the Name of Person or Business for the external account.
  • Select Add Account, then choose External account as the Account type.
  • If you are adding your own external account, select Yes, I know my credentials
    • Choose your financial institution. Use the search bar if needed.
    • Once you select your financial institution, log in with your credentials to verify your account.
  • If you do not know your credentials or you are adding another person or business, select No, I do not know my credentials, and complete the required fields.
    • If you don't know your financial institution's routing number, select Search for a Financial Institution under the routing number field.
  • If you want to allow transfers from this account, check the "Allow transfers from this account" option.
  • Select Save Account.

To complete verification of your new external account, you will need to have Advanced Device Security enabled.