Search Results
Articles
FAQs
I created a login or my secondary user login was created for me, but I do not see my business accounts. What should I do?
If your business accounts are not showing, log out and log back in. Occasionally, it can take a moment for new accounts to sync, and signing out and back in helps complete that process.
How do I edit/manage my external accounts?
View steps to learn how to manage your external accounts on our mobile app and within digital banking.
Can I deposit a check using my phone?
Yes, you can deposit checks using our mobile app.
How do I add a new external account?
View steps to learn how to add an external account on our mobile app and within digital banking.
How do I add a new external account through the mobile app?
To add a new external account when logged into digital banking on the mobile app, please complete the following steps.
- Within the Pay/Transfer tab, select Account Management under Manage.
- Select Add Person or Business.
- Enter the Name of Person or Business for the external account and select Next.
- Select Add Account.
- Under Payment Type, choose External Account.
How do I add a new external account on my desktop?
To add a new external account when logged into digital banking on your desktop, please complete the following steps.
- Within the Pay/Transfer tab, go to Manage and select Add a new account.
- Enter the Name of Person or Business for the external account.
- Select Add Account, then choose External account as the Account type.
- If you are adding your own external account, select Yes, I know my credentials
Which holidays are CUofCO branches closed for?
All CUofCO branches close for federally recognized holidays. Normal hours resume the next business day, and members can access accounts anytime through online banking, the mobile app, and ATMs.