Do you have Safe Deposit Boxes?
Yes, multiple branches have Safe Deposit Boxes.
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FAQs
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Why is Quickbooks/Quicken no longer integrated with my Digital Banking access?
We've upgraded how digital banking connects to QuickBooks and Quicken to make the process more streamlined for your business.
To help everything run smoothly, you'll need to disconnect and reconnect your business account.
I created a login or my secondary user login was created for me, but I do not see my business accounts. What should I do?
If your business accounts are not showing, log out and log back in. Occasionally, it can take a moment for new accounts to sync, and signing out and back in helps complete that process.
Where can I get financial counseling service?
As a valued member of Credit Union of Colorado, we offer a complimentary consultation with GreenPath, and any additional services or fees will be disclosed at the time of the consultation.
How do I transfer money from my Credit Union of Colorado account to another financial institution?
Easily send or receive money using your desktop or mobile device utilizing External Transfers.
- Transfer funds between your Credit Union accounts and accounts held at a different financial institution.
- Send or receive money from friends or family members, just by knowing their cell phone number or email address.
To add a new Person or Business see How do I add a new external account?
How do I unlock my Digital Banking account or reset my forgotten user ID or password?
View steps to learn how to unlock your account or reset your forgotten user ID or password on our mobile app and within digital banking.
How can I set up an Account Alert in Digital Banking?
Account alerts are a great way to keep tabs on your account balances.
Using our mobile app
- Select the Menu, then select Alert Settings
- Choose the type of alert that you would like to set, including Account Specific Alerts and Do-Not-Disturb.
- Under the alert type you would like to set, select Add to add a new alert.
- Configure the alert settings, then select Save.
- After you have set and saved your alert, you have the option to edit or remove the alert from the same menu.
- Under Alert Settings, select Alert Preferences to review and update your settings for Push Notifications, SMS Alerts, and Email alerts. Select Save to save any changes.
Using a web browser
- Under related links, select Alert Settings or select More, then select Alert Settings.
- Use the Alert Preferences tab to review and update your settings for Push Notifications, SMS Alerts, and Email alerts. You will see a confirmation message for any changes that are made on this screen.
- Use the tabs to navigate to the type of alert that you would like to set, including Do-Not-Disturb and Account-specific alerts.
- Under the alert type you would like to set, select Add a new Alert.
- Configure the alert settings, then select Save.
- After you have set and saved your alert, you have the option to edit or remove the alert from the same menu.
How do I add a Travel Notification to my account?
It's easy to add a travel notification to your Credit Union of Colorado account.
Using our mobile app
- You can create a travel notification in the mobile app by selecting Menu, then Travel Notice.
- Select the card or cards you are traveling with from the drop down menu.
- Fill in the applicable fields with your travel details and select your contact email address or phone number while traveling.
- Once you have filled in your travel details, select Save.
- You will receive a confirmation that your travel notice has been placed.
Using a web browser
- You can create a travel notification in Digital Banking by selecting Travel Notice from the Related links menu. You can also find the Travel Notice link in the More menu or the Cards menu under Related links.
- Select a card or cards you are traveling with from the list.
- Fill in the applicable fields with your travel details and select your contact email address or phone number while traveling.
- Once you have filled in your travel details, select Save travel notice.
- Review the selected cards, then select Proceed.
- You will receive a confirmation that your travel notice has been placed.
How do I edit/manage my external accounts?
View steps to learn how to manage your external accounts on our mobile app and within digital banking.
Can I deposit a check using my phone?
Yes, you can deposit checks using our mobile app.