We have received many calls from customers who have given their online banking and personal information in replies to texting and phishing scams. If the links are not @cuofco.org, it is someone trying to steal your information. Do not reply to such a text, simply block the number.
Digital wallets are generally considered safe for payments, and they offer several security features to protect consumers' financial information.
To schedule recurring payments to a first mortgage loan using an external account, please complete the following steps.
Go to Accounts Tab, and click the first mortgage account to be routed to the mortgage servicing portal. If needed, agree to allow pop-ups for this window to appear.
Click on the three lines in the top right corner and click "Payment Options" under the Payments dropdown.
Select "Set up Auto Pay/Recurring Draft," and then click, "Continue."
Read through the Authorization for Recurring Payments and click, "Approve."
Enter the account type, routing number, account number, and the amount to pay. Click "Next" to confirm.
Review and click "Submit."
To schedule a one-time-payment for a first mortgage loan from an external account, member advocates are available through the chat feature on our website (click the green bubble on lower right corner of your screen) or by calling 1-800-444-4816 during normal business hours.
To schedule recurring payments to a first mortgage loan using an external account, please complete the following steps.
Go to Accounts Tab, and click the first mortgage account to be routed to the mortgage servicing portal. If needed, agree to allow pop-ups for this window to appear.
Our Special Reserve Loan is a line of credit that is linked to your checking account and prevents your account from going negative up to a specific credit limit.
To ensure you receive the best and most secure Digital Banking experience, we always recommend you utilize the most current browser. It is good practice to allow your internet browser to automatically update so you always have the most secure browsing experience.
Courtesy Pay allows certain accountholders in “good standing” the ability to overdraw their personal checking accounts up to a predetermined limit. There is a $25 fee per paid item.
