Support

Fraud Prevention

The safety and security of your finances is a top priority to us. Find helpful tips, answers to common questions and view ready-to-use information about fraud prevention below.

  • My card information was lost or stolen. What do I do now?

    If you have a lost or stolen Visa card, immediately report this loss to us at 1-800-444-4816 during regular business hours. If the loss occurs outside of regular business hours, please contact the Visa hotline at 1-800-453-4270.

    You also have the option to get a replacement card through digital issuing, by mail, or pick up a new card from one of our branch office locations.

  • What is Fraud Monitoring?

    Fraud Monitoring is a service we utilize to monitor signature-based debit and credit card transactions for fraudulent activity.

    Learn More
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