Credit Union of Colorado

By opening an account with the Credit Union of Colorado, you are automatically enrolled in e-Document services. You elect to receive paper statements in the mail, and you agree to receive any disclosures legally required in connection with your account electronically rather than in paper form. These disclosures include, but are not limited to, your periodic statement of account, billing statements, billing rights notice, our privacy policy, change in terms notices, amendments or addenda to the Membership and Account Agreement, and notice of change in terms of any benefits, products, or services offered in connection with your account.

You have the right to receive statements and disclosures in paper form. If you'd like to request a paper copy of a statement or disclosure while enrolled in this service, please call 1-800-444-4816. We may charge you a $2.00 fee for each statement copy you request. There is no fee for copies of other disclosures. 

You may cancel your enrollment in the e-Document service at any time by selecting to receive paper statements in the “Delivery Settings” of the e-Statements tab in Online Banking. Canceling this service may result in product-specific fees as detailed in the Rate and Fee Schedule. 

Participation in the e-Document service requires that you have a valid internet email address. You may update your email address under your profile in online banking. We may use your email address to notify you of the availability of your statement and to send you important information about your account. We will not use or provide your email address to third parties for any other purpose without your permission.

If you use a spam filter, which blocks or re-routes emails from senders not listed in your email address book, you must add donotreply@cuofco.org to your email address book.

To access electronic documents associated with your account, you must have an internet connection and an internet browser. View a list of supported browsers. Your browser must have cookies enabled and the latest version of the free Adobe Reader to view, save, and print your statements.

Please register or log in to digital banking to access your electronic statements and documents. If you are newly enrolling in e-Documents, please allow up to 3 business days for this change to take effect.

We reserve the right to cancel this service, change the terms of your use of this service, or send disclosures in paper form at any time.