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FAQs
What is a Special Reserve Loan for overdraft protection?
Our Special Reserve Loan is a line of credit that is linked to your checking account and prevents your account from going negative up to a specific credit limit.
Digital Banking Browser Requirements
To ensure you receive the best and most secure Digital Banking experience, we always recommend you utilize the most current browser. It is good practice to allow your internet browser to automatically update so you always have the most secure browsing experience.
How does courtesy pay work?
Courtesy Pay allows certain accountholders in “good standing” the ability to overdraw their personal checking accounts up to a predetermined limit. There is a $25 fee per paid item.
How do I order checks?
Please click here or call us at 800-444-4816 to order checks.
Can I cancel a Zelle payment?
You can only cancel a payment if the person you sent money to hasn't yet enrolled with Zelle®.
Do you have Safe Deposit Boxes?
Yes, multiple branches have Safe Deposit Boxes.
Should I be worried about my accounts at the Credit Union of Colorado?
No. Credit Union of Colorado’s balance sheet is strong, and our systems are secure. You can read a statement about this topic from CUofCO CEO, Terry Leis here.
How do you know what happened at SVB and Signature Bank won’t happen at the Credit Union of Colorado?
SVB was heavily concentrated in startup companies and venture capital firms with a small number of depositors holding large amounts of cash in the bank. Signature Bank was heavily focused on banking crypto-currency companies.