Support

How do I change my security questions for Digital Banking?

To change your security questions and answers on our desktop website:

  •  Log in to Credit Union of Colorado Digital Banking
  •  Click on Settings in the top right corner of your screen
  •  Select Authentication
  •  Select Update under Security Questions and Answers
  •  Click on the drop down list under Security Question 1 and choose your first question. Type your answer in the box below. Repeat for questions 2 and 3.
  •  Click Submit to save your new security questions and answers

  
 To change your security questions using our mobile app:

  •  Log in to the Credit Union of Colorado mobile app
  •  Click on the 3 white lines in the top right corner of your screen
  •  Scroll down and select Settings
  •  Select MFA Setting
  •  Select Update next to Security Questions and Answers
  •  Click on the drop down list under Security Question 1 and choose your first question. Type your answer in the box below. Repeat for questions 2 and 3.
  •  Click Save to save your new security questions and answers